It is currently Thu Apr 26, 2018 12:57 am

All times are UTC - 8 hours [ DST ]





Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Output jack broke off on my GCX..
PostPosted: Tue Nov 21, 2017 5:49 am 
Offline

Joined: Tue Nov 21, 2017 5:33 am
Posts: 4
Hi!

The output jack of my Voodoolab GCX broke off recently after gigging.
I wanted to try and repair it, but noticed that the connector chassis of the jack plug has 3 prongs on the bottom.
I've searched for it but haven't come across a similar plug that I can purchase, only the (more standard) kind which has one prong on the bottom and 2 at the back.

Is this chassis Voodoolab-specific, or am I just looking in the wrong place?

Thanks in advance!


Top
 Profile  
 
 Post subject: Re: Output jack broke off on my GCX..
PostPosted: Tue Nov 21, 2017 12:00 pm 
Offline

Joined: Tue May 05, 2009 2:33 pm
Posts: 6966
Location: The Lab
Feel free to give us a call or write an email to info@voodoolab.com and we'll get you the correct jack if you would like. Otherwise you can set up a return and we can fix it for you as well as check out the whole GCX.

I hope that helps!


Top
 Profile  
 
 Post subject: Re: Output jack broke off on my GCX..
PostPosted: Wed Nov 22, 2017 1:05 am 
Offline

Joined: Tue Nov 21, 2017 5:33 am
Posts: 4
Awesome! Sending you an email now :)

Thanks!


Top
 Profile  
 
 Post subject: Re: Output jack broke off on my GCX..
PostPosted: Mon Nov 27, 2017 1:31 am 
Offline

Joined: Tue Nov 21, 2017 5:33 am
Posts: 4
JohnClark, I sent you guys an email last week but haven't heard back sadly..
I sent you another one this morning. If necessary, I can provide you with pictures from the board when I opened it up.


Top
 Profile  
 
 Post subject: Re: Output jack broke off on my GCX..
PostPosted: Mon Nov 27, 2017 1:03 pm 
Offline

Joined: Tue May 05, 2009 2:33 pm
Posts: 6966
Location: The Lab
lodybo wrote:
JohnClark, I sent you guys an email last week but haven't heard back sadly..
I sent you another one this morning. If necessary, I can provide you with pictures from the board when I opened it up.


Sorry, you were likely a victim of unfortunate timing... we have been closed for the Thanksgiving Holiday here.


Top
 Profile  
 
 Post subject: Re: Output jack broke off on my GCX..
PostPosted: Tue Nov 28, 2017 6:38 am 
Offline

Joined: Tue Nov 21, 2017 5:33 am
Posts: 4
Understandable, no problem :)

I just replied to your email, so if all goes well the jack should be on its way in no time!

Thanks!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 8 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


cron