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Hex failure - will not save presets

Posted: Sat Nov 04, 2017 8:46 am
by AaronJ16
Update: I fixed the issue. For anyone else experiencing this problem, make sure your midi device is sending on the right channel. I was able to reset the device and now HEX is able to save again.

Thanks, and sorry for the fire alarm!


Wondering if there's a solution or if my relatively new Hex is shot (<6 months). It did this once before a few weeks ago and then started working, only to fail again. I cannot save presets, which makes Hex useless for me. I have another one coming with the intention of inserting into a rack. I'm regretting my decision now.

Is there a fix? Is this a known issue?



Re: Hex failure - will not save presets

Posted: Mon Nov 06, 2017 10:57 am
by JohnClark
Glad you found the real problem!