Hex failure - will not save presets

Q & A for building and interfacing your rack gear with Ground Control Pro and GCX-based systems.
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AaronJ16
Posts: 1
Joined: Sat Nov 04, 2017 8:42 am

Hex failure - will not save presets

Post by AaronJ16 » Sat Nov 04, 2017 8:46 am

Update: I fixed the issue. For anyone else experiencing this problem, make sure your midi device is sending on the right channel. I was able to reset the device and now HEX is able to save again.

Thanks, and sorry for the fire alarm!


Hello,

Wondering if there's a solution or if my relatively new Hex is shot (<6 months). It did this once before a few weeks ago and then started working, only to fail again. I cannot save presets, which makes Hex useless for me. I have another one coming with the intention of inserting into a rack. I'm regretting my decision now.

Is there a fix? Is this a known issue?

Thanks!

Aaron

JohnClark
Posts: 7088
Joined: Tue May 05, 2009 2:33 pm
Location: The Lab

Re: Hex failure - will not save presets

Post by JohnClark » Mon Nov 06, 2017 10:57 am

Glad you found the real problem!

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