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Help!!! I plugged my 120V PP2+ in a 220V outlet

Posted: Fri Jun 09, 2017 11:20 am
by wcampagner
Please, anyone can help me fix my PP2+.
It is a 120V version, but accidentally i plugged it in a 220V yesterday. :oops: :cry:
The led won't light and the pedals are not powered too.

I live in Brazil, it is hard to have a support service here, but i make pedal, and have a good knoledge to fix.

Thanks in advance,
Wagner.

Re: Help!!! I plugged my 120V PP2+ in a 220V outlet

Posted: Fri Jun 09, 2017 11:52 am
by JohnClark
Unfortunately this will most likely need the transformer replaced. Please give us a call or write to info@voodoolab.com so we can exchange some details and discuss the best options for repair.

Another option is to contact our Distributer in Brazil, Black and White Blues.

I hope that helps!

Re: Help!!! I plugged my 120V PP2+ in a 220V outlet

Posted: Fri Jun 09, 2017 12:40 pm
by wcampagner
Hi John,
Thanks for the answers.
Most of the time that this happens is the transformer blown??
I've cheched and the capacitors seems ok.
The transformer seems like melt a bit of the black windings isolator.

Please, how much is the price of a new transformer?

Thanks,
Wagner.

Re: Help!!! I plugged my 120V PP2+ in a 220V outlet

Posted: Mon Jun 12, 2017 9:29 am
by JohnClark
Our distributer in Brazil does perform repairs, they are likely going to be your fastest route to getting this resolved. Here is a link to their contact information again...
Black and White Blues

If you would rather work with us directly, please write to info@voodoolab.com for further assistance. We need to exchange some information on where and how you would want this shipped before we can determine the final cost.