cables for moogerfoogers won´t work well..

General discussion and tech talk about the industry standard Pedal Power line of power supplies.
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powermypedals
Posts: 2
Joined: Tue Jun 02, 2009 5:26 am

cables for moogerfoogers won´t work well..

Post by powermypedals » Tue Jun 02, 2009 5:32 am

so I bought a bunch of cables to power my moogerfoogers with the pp2+ and they won´t fit well, the contact is very loose and operation is not possible without power interruptions.
I have the cables that have this description on the website:
"5.5mm x 2.1mm “White” Barrel – Reverse Polarity (right-angle) Designed for reverse polarity powered units like the JangleBox, Fulltone SoulBender, '69, and Octafuzz. Also powers the Moogerfooger MF-101 Lowpass Filter, MF-102 Ring Modulator, MF-103 Phaser, and DMC/Voodoo Lab Cab-Tone.
PPREV-R"

I bought them new from thomann and have the mf-101 & mf-102.

what can I do about this?

Josh Fiden
Site Admin
Posts: 177
Joined: Tue Mar 10, 2009 11:36 pm

Re: cables for moogerfoogers won´t work well..

Post by Josh Fiden » Tue Jun 02, 2009 10:55 am

There is an error on our web site. The right angle connectors will not fit Moogerfoogers. Only the straight connectors will insert fully. We are updating the web page.

Please PM your address and the number of cables and I'll have replacements sent today.

Sorry for the inconvenience!

Josh Fiden
Founder / CEO

RoadHigh
Posts: 10
Joined: Mon Jun 01, 2009 11:34 am

Re: cables for moogerfoogers won´t work well..

Post by RoadHigh » Tue Jun 02, 2009 1:58 pm

Wow.... What a great service... Major thumbs up!!!

Trueman
Posts: 117
Joined: Fri May 15, 2009 3:08 am
Location: New Zealand!
Contact:

Re: cables for moogerfoogers won´t work well..

Post by Trueman » Wed Jun 03, 2009 3:28 am

Thats good to know, thanks Josh.
Josh Fiden wrote:There is an error on our web site. The right angle connectors will not fit Moogerfoogers. Only the straight connectors will insert fully. We are updating the web page.

Please PM your address and the number of cables and I'll have replacements sent today.

Sorry for the inconvenience!

Josh Fiden
Founder / CEO
Connoisseur of good tone.

http://www.john-trueman.com : Guitarist from Down Under
http://www.guitarpedals.co.nz

powermypedals
Posts: 2
Joined: Tue Jun 02, 2009 5:26 am

Re: cables for moogerfoogers won´t work well..

Post by powermypedals » Sun Jun 14, 2009 6:31 am

I received power cables this week, free of charge.

what a great customer support, thanks a lot!

I wish you all the best and good luck with voodoo lab in the future!

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